Merrimack AI & Data Solutions
AI Phone Agents

Elevate Your Customer Experience

AI Phone Agents give your customers the experience they deserve. No hold times, no voicemail, no missed opportunities.

Asking
What's the best time for a technician to come out?
Booking
Scheduled for Tuesday at 2pm
Qualifying
Can you describe the issue you're seeing?
Confirming
I've sent a confirmation to your email
Routing
Is this for a residential or commercial property?
Logging
New lead added to CRM
AI Receptionist

Missed Calls = Missed Business

Every missed call is a potential customer who will call your competitor next. An AI phone agent doesn't replace your team, it makes sure your team never has to worry about the calls they couldn't get to.

How It Works for Your Business


Supports, Doesn't Replace Your Team

Your AI works alongside your team, answering missed and after-hours calls so nothing slips through the cracks.

Plugs Into the Tools You Already Use

We integrate with your scheduling software, CRM, and internal tools so your AI can check availability, access accounts, and take action in real time.

Built Around How You Actually Work

Not an off-the-shelf answering service. Your agent is built around your workflows, terminology, and business rules.

Available Around the Clock

24/7 call coverage. Your AI handles every call like a top team member.

It Connects to Your Existing Software

Your AI agent isn't a standalone tool. We wire it into the systems you already run your business on. That means it can check your calendar, look up customer records, place orders, and update your CRM without anyone on your team lifting a finger.

We've integrated with scheduling platforms, CRMs, order management systems, and custom internal tools. If it has an API, we can connect to it.

User avatar

I'm at 123 Maple St, my dishwasher is leaking all over the kitchen floor.

Is the water flowing or just dripping?
Can you access the shut-off valve?
HubSpot
Jobber
ZOHO

What Your AI Agent Can Do

We fully match the AI phone agent to your business needs.

Replace Your Voicemail

Instead of sending callers to a generic voicemail, your AI agent takes the call, gathers the right information, and routes it to the right person on your team.

Schedule Appointments

Connected to your calendar, the agent checks availability in real time and books appointments on the spot.

Answer Common Questions

Pricing, hours, service areas, order status. Your agent is trained on your business.

Take and Route Orders

For businesses that take orders over the phone, the agent collects the details, confirms with the caller, and pushes the order into your system.

Qualify and Route Leads

Your agent asks the right questions up front, captures contact info, and sends qualified leads to the right person on your team with full context.

After-Hours Coverage

Give your customers a real experience after 5pm. Your agent handles calls the same way during off-hours as it does during business hours.

From First Call to Go-Live

01

Discovery

We learn how your business handles calls today. What questions come in, what your workflows look like, and where the gaps are.

02

Build

We design and build your agent around your specific needs, integrating with your existing tools and training it on your business.

03

Test

You and your team test the agent with real scenarios. We refine the responses, adjust the workflows, and make sure it sounds right.

04

Launch & Optimize

Your agent goes live. We monitor performance, review call data, and continuously improve how it handles conversations.

Built in New England for Businesses That Pick Up the Phone

Merrimack AI & Data Solutions is based in southern New Hampshire. We work directly with local and regional businesses to build phone agents that actually fit how they operate. No generic templates. No offshore support teams. Just a direct line to the people who built your system.

Let's Build Your Phone Agent

Tell us about your business and how you handle calls today. We'll put together a plan that fits your workflow and your budget.