Merrimack AI & Data Solutions

For Home Service Businesses

Technology That Works Around Your Schedule

You're on the job site. You can't always pick up the phone. We build simple systems that handle the rest—so you can focus on the work.

Home Services Skyline Illustration

We Understand the Reality

Running a home service business means you're often unavailable—on a roof, under a sink, in someone's attic. That's just the nature of the work.

The problem is that potential customers don't wait. When they call and no one picks up, they move on to the next name on Google.

Most "solutions" out there are built for big companies with office staff. That's not helpful when it's just you and maybe a small crew.

We work with tradespeople to build straightforward systems that fit the way you actually operate—nothing complicated, nothing you need a tech degree to manage.

What We Help With

Every business is different. Here are a few things we've helped clients with:

Responding to missed calls automatically

When you miss a call, an automatic text goes out immediately: "Hey, sorry I missed you—I'm on a job right now. What can I help with?" Keeps the lead warm until you can follow up.

Reaching out to past customers during slow periods

Your old customer list is valuable. A simple message to folks you haven't worked with in 6 months—offering a tune-up or inspection—can fill your calendar without spending on ads.

Speeding up quotes and paperwork

Some clients use a tool where their techs snap a photo and speak a few notes. It drafts a professional quote automatically—cuts down the late-night admin work.

Making training info accessible in the field

We've built searchable knowledge bases from manuals and job notes. Your newer techs can look up "how to wire this Carrier unit" on their phone instead of calling you.

Getting more reviews (and fewer bad ones posted publicly)

After a job closes, happy customers get a review link. If someone's not satisfied, they're asked to reach out directly first—gives you a chance to make it right before it hits Google.

How We Work

We start with a conversation. No pitch deck, no pressure. Just tell us what's frustrating you about your current setup and we'll see if we can help.

If there's a fit, we'll map out something simple. We build incrementally—start with one problem, make sure it works, then expand from there if it makes sense.

We're a small operation too. You'll work directly with the person building your system, not a sales team.