SERVPRO AI Receptionist

This SERVPRO franchise runs three offices and takes about 300 calls a month. They were paying an outside call center more than it was worth to them, and calls still were not handled the way they wanted. An AI receptionist takes the calls now. The dashboard behind it is where the office sets the on-call rotation, plays back recordings, tracks call volume and outcomes, and manages billing. Every call sends an SMS and an email to the internal team with the result, so a project manager knows where a client stands without asking anyone. In production since April 2026.